Position: Operations Manager
Location: Bolt Tanzania, Dar es Salaam
Join Bolt: Redefining Mobility in Tanzania
Bolt is on the move—literally! We’re growing fast and looking for a driven, strategic Operations Manager with a knack for leadership and problem-solving to help us change the way people move around Tanzania. If you’re all about getting things done and leading by example, we’d love to meet you.
Who We Are
Bolt is one of Europe and Africa’s most rapidly growing tech companies, connecting more than 150 million customers in 45+ countries. We believe in a world that’s made for people, not cars, and we’re always working towards that goal. Our team is diverse, inclusive, and dedicated to making a positive impact. No matter your background, you’re welcome here.
Why Bolt Needs You
As our new Operations Manager, you’ll take charge of Bolt’s operations in designated cities across Tanzania. You’ll be building and leading a high-performing team, guiding them to meet ambitious goals, and working towards delivering the best experience for our riders and drivers. We're looking for someone who can question the usual way of doing things and come up with fresh, effective solutions.
Are you the type of person who’s always up for a challenge, enjoys a fast-paced environment, and loves seeing ideas turn into reality? Then let’s talk.
What You’ll Be Doing
- Lead Expansion in Key Cities: Own and drive Bolt’s ride-hailing services in assigned cities, managing both the business’s growth and its Profit and Loss (P&L).
- Enhance User & Driver Experience: Focus on programs and projects that improve our service for both users and drivers, making sure they get the best Bolt experience.
- Create Winning Strategies: Develop and execute strategies to boost the value for drivers and riders, grow our supply of drivers, and improve performance and retention.
- Drive Business Development: Identify new revenue streams, build partnerships, negotiate contracts, and work closely with driver and vehicle fleet owners.
- Build and Lead a Team: Recruit, train, and guide a team of Operations Specialists who can execute Bolt’s vision on the ground.
- Collaborate with HQ Teams: Work closely with teams from Product, Legal, and Marketing to roll out initiatives that boost growth and improve efficiency.
What You Bring to the Table
- Experience: 5+ years in a managerial, consulting, or data-driven role.
- Analytical Skills: Strong analytical skills, with advanced Excel knowledge as a must.
- Leadership Skills: Proven experience in managing a team and a passion for helping others grow.
- P&L and Business Development Experience: Ideally, you’ve handled P&L and have experience with new product launches or entering new markets.
- Communication Skills: Excellent negotiation skills and fluency in English and Swahili.
- Integrity & Drive: We’re not only looking for experience—if you’ve got the drive, intelligence, and integrity to make a real difference, we want you on our team.
Even if you don’t meet every requirement, we encourage you to apply. Skills can be learned, but drive and commitment are what matter most to us.
What’s in it for You
- Shape the Future of Mobility: Play a major role in defining how people get around in Tanzania.
- Reach a Massive Audience: Impact the lives of millions of riders and drivers in over 600 cities across 50+ countries.
- Learn & Grow: Join a fast-paced team that values autonomy and innovation, with tons of career development opportunities.
- Competitive Pay & Perks: Enjoy a rewarding salary with stock options so you can focus on doing your best work.
- Work Flexibility: Work in a hybrid setting with at least 2 days in the office weekly to stay connected with your team.
- Wellness Perks: We care about your well-being, with benefits that support your physical and mental health.
Note: Perks may vary based on your location and role.
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