Position: Direct Sales Staff (300 Openings)
Employer: NMB Bank
Location: Multiple regions in Tanzania - Arusha, Dar es Salaam, Dodoma, Mbeya, Mtwara, Mwanza, Pwani, and Zanzibar
Job Overview
Are you ready to boost your career in banking sales? Join NMB Bank as a Direct Sales Staff member and help us achieve our retail sales targets by connecting with customers daily, promoting our products, and ensuring top-notch service. This role will have you visiting customers, helping them understand NMB Bank's offerings, and strengthening existing relationships.
Available Zones:
- Dar es Salaam Zone
- Highlands Zone
- Southern Zone
- Central Zone
- Western Zone
- Northern Zone
- Lake Zone
- Zanzibar Cluster
Key Responsibilities
- Acquire New Customers: Reach out to potential customers through referrals, appointments, or even door-to-door visits in your designated area.
- Open New Bank Accounts: Assist new customers with the account-opening process and ensure they meet all Know Your Customer (KYC) standards.
- Promote Self-Service Channels: Introduce customers to NMB mkononi and other self-service channels, guiding them on how to use these tools.
- Sales Goals: Meet or exceed the set sales targets weekly, monthly, and yearly.
- Product Cross-Selling: Maximize customer relationships by recommending other NMB Bank products and services.
- Campaign Participation: Be part of NMB Bank’s promotional campaigns, special projects, and events to attract more customers.
- Build Lasting Relationships: Follow up with existing customers regularly, encouraging repeat business.
- Support Marketing Strategies: Help identify marketing and pricing approaches that can strengthen our customer base.
- Secure Tools and Materials: Keep all working tools and marketing materials organized and safe.
- Stay Updated on Sales Techniques: Continuously improve your sales skills, product knowledge, and ensure you’re giving customers accurate information.
Skills and Knowledge
To excel in this role, these skills and qualities will be essential:
- Direct Sales Know-How: You’re comfortable selling directly to customers.
- Product Knowledge: Good understanding of NMB Bank’s services and products.
- Customer Relations: Strong ability to connect with customers and build trust.
- Outdoor Sales Flexibility: Willing to work outside standard hours and adapt to various weather conditions.
- Eye for Detail: Precise in handling processes and keeping track of tasks.
- Consultative Selling: Use a consultative approach to understand customers' needs.
- Customer Service Excellence: Always put customer satisfaction first.
- Communication Skills: Clear and engaging communication.
- Computer Skills: Basic knowledge of Word and Excel.
Qualifications
- Education: Bachelor’s degree or diploma in fields like Business Administration, Banking, Insurance & Risk Management, Marketing, or a similar field.
- Additional Certification: Certificate of Proficiency in Insurance is an added advantage.
Perks of the Job
NMB Bank is offering 300 opportunities for direct sales staff. Here’s your chance to make a difference, learn, and grow within a supportive and equal opportunity workplace. We encourage applications from women and individuals with disabilities to foster a diverse workforce.
Application Requirements:
- Updated CV: Make sure it includes relevant experience.
- Motivation Letter: Briefly explain your interest in the role and how you’d be a great fit.
Application Deadline: October 4, 2024
Important: NMB Bank does not charge any application or recruitment fees. If someone asks for payment during the recruitment process, please ignore it. Only shortlisted candidates will be contacted.
Application Dates:
- Open Date: September 26, 2024
- Close Date: October 4, 2024
Ready to Apply?
Submit your application by following the link below.
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